SHUHA Careers – NOW HIRING

Join Our Team

Where Healing Becomes an Art

At SHUHA – Wellness & Healing Boutique, we believe in the harmony of body, mind, and spirit.
Rooted in a philosophy of holistic balance, mindful presence, and timeless refinement, SHUHA embodies wellness as a way of living — where each gesture, each detail, and each experience nurtures inner peace and transformation.

We are creating Kigali’s most refined wellness destination, and we are looking for talented, dedicated professionals to join our collective of healers, therapists, and wellness experts.


Why Join SHUHA

  • Work in a serene, elegant, and inspiring environment.

  • Be part of a visionary team guided by integrity, mindfulness, and care.

  • Grow professionally through continuous learning and holistic practice.

  • Share in a culture that values authenticity, respect, and excellence.

Available Positions

1. Facial & Body Treatment Specialist – Reflexology Certified

Responsibilities:

  • Perform facials, body scrubs, wraps, detox treatments, and professional reflexology sessions.
  • Conduct client consultations and recommend suitable products or skincare routines.
  • Maintain hygiene, product inventory, and professional use of equipment.
  • Collaborate with management to introduce innovative facial & body protocols.

Requirements:

  • Diploma or certification in aesthetics, cosmetology, skincare, and professional reflexology.
  • Minimum 5 years experience in facial, body treatments, and reflexology.
  • Excellent communication and presentation skills.
  • Strong product knowledge (natural/organic brands preferred).
  • Attention to detail and refined touch.
  • English essential; French an asset.

2. Yoga & Mindfulness Instructor (External Collaboration)

Responsibilities:

  • Lead group and individual yoga and meditation sessions in a serene, healing atmosphere.
  • Support the integration of mind–body balance into SHUHA’s Signature Rituals.
  • Collaborate as an external expert to enhance SHUHA’s premium wellness offerings.

Requirements:

  • Certified Yoga Instructor (200h+ preferred) or Mindfulness Trainer.
  • Minimum 5 years teaching or wellness experience.
  • Excellent communication and presentation skills.
  • Warm, grounded, and inspiring presence.
  • Ability to adapt to diverse clients and levels.
  • Availability to teach at SHUHA at least two sessions per week as an external collaborator.

3. Receptionist – Guest Experience Specialist

Responsibilities:

  • Welcome clients warmly and professionally; ensure smooth check-in/check-out.
  • Manage appointment bookings, confirmations, cancellations, and waitlists using computerized scheduling systems.
  • Handle client inquiries via phone, email, and in-person with accuracy and courtesy.
  • Maintain reception area and boutique appearance to the highest standards.
  • Support administrative tasks including billing, record keeping, and reporting.
  • Communicate with management and therapists to coordinate schedules and client needs.

Requirements:

  • Proven experience in front desk, reception, or guest service roles.
  • Fluent in English (French an asset).
  • Strong computer skills (MS Office, scheduling software, POS systems).
  • Excellent interpersonal and communication skills.
  • Impeccable personal appearance and professional demeanor.
  • Organized, detail-oriented, and able to multitask efficiently.
  • Passion for wellness, elegance, and client-centered service.

4. Holistic Massage Therapist

Key Responsibilities

  • Deliver a full range of high-end massage therapies (Classic Aroma, Deep Tissue, Aromatherapy, Shiatsu, Pregnant Massage, Thai Massage, Hot Stones, Swedish, Trigger Point, Thai/flow).
  • Conduct professional client consultations and intake (health history, contraindications, treatment planning).
  • Adapt techniques and pressure to individual client needs and comfort; monitor responses and adjust in real time.
  • Maintain the highest standards of hygiene, safety and equipment care.
  • Record treatment notes and client preferences accurately.
  • Collaborate with management to refine and implement SHUHA Signature Body Rituals.
  • Offer product recommendations aligned with client needs and SHUHA’s natural/premium product lines.
  • Contribute to a calm, elegant guest environment and support the team in delivering seamless service.

Requirements

  • Diploma/certification in Massage Therapy or equivalent recognized qualification.
  • Minimum 5 years’ professional experience in spa, clinic or high-end wellness settings.
  • Proven competency in multiple massage modalities; additional certifications (sports, Thai, pregnancy massage, etc.) highly valued.
  • Strong consultation skills: ability to assess physical needs safely and create personalised plans.
  • Excellent interpersonal skills, professional presence and client-focused demeanour.
  • Physically fit and able to perform multiple sessions per day while maintaining quality and presence.
  • Fluent English required; French is an advantage.
  • Reliable, punctual, and committed to ongoing professional development.